Contact us & get guidance
Every kind of guidance here is free. Ask a question, have your documents checked, or get your full application file reviewed by someone who has been through the French system.
Your request is saved to our inbox and the public support address is support@francestudentguide.com. Your email app opens with a copy pre-filled. We usually reply within a few working days.
Prefer to write yourself? If the mailbox is live, email us with your nationality, study level and target city. Otherwise, use the form on this page and we’ll answer from the site inbox.
The Hub assistant (bottom-right of every page) answers instantly from the guides published here. If it can't answer, it hands you over to us by email.
Open the chat bubble to ask a question
Contact an advisor
Tell us what you need and an advisor replies by email. Charges may apply for some services.
One question about your situation, answered with a link to the official source.
- Any topic covered on the site
- Answer within a few working days
- Links to the official source
- No account needed
Send us a document set before you submit it and we flag what looks wrong.
- One document set reviewed
- Written fix list
- Links to the official requirement
- Charges may apply
Talk through your application, visa or housing situation step by step.
- Personalised action list
- Nationality-specific route
- Follow-up questions by email
- Charges may apply
We go through your application, visa or housing file document by document.
- Document-by-document review
- Gap list with priorities
- Two revision rounds
- Charges may apply
Get help preparing your Visale file before you start apartment viewings.
- Eligibility check
- Document checklist
- Application order
- Charges may apply
Understand what to upload and when to submit your housing-aid file.
- Lease timing
- Upload checklist
- Address guidance
- Charges may apply
Check which student transport pass or solidarity discount fits your situation.
- Paris transport passes
- Local student fares
- Budget planning
- Charges may apply
Arrange a smoother arrival from the airport to your accommodation in France.
- Arrival planning
- Airport-to-accommodation coordination
- Practical first-day guidance
- Charges may apply
Stay on track with renewal timing, ANEF steps and missing document fixes.
- Renewal timing
- ANEF filing
- Address changes
- Charges may apply
Update the places that matter after you move so nothing gets lost.
- ANEF address update
- CAF update
- Bank and university update
- Charges may apply
Learn what CSS or complementary coverage might mean for your student situation.
- Health cover basics
- Mutuelle comparison
- Eligibility notes
- Charges may apply
Prepare to open an account and get the RIB you need for rent, CAF and daily life.
- Account-opening checklist
- RIB and proof-of-address basics
- Common student blockers
- Charges may apply
Get organised around CROUS housing, DSE timing and student social-support options.
- DSE document checklist
- CROUS housing route
- Emergency-support orientation
- Charges may apply
Understand the order for student health registration, Carte Vitale and complementary cover.
- Registration steps
- Document preparation
- Mutuelle and CSS orientation
- Charges may apply
Build a stronger, safer rental application before contacting private landlords.
- DossierFacile orientation
- Visale coordination
- Document red-flag check
- Charges may apply
Create a practical arrival sequence for your first weeks, from SIM card to essential administration.
- Arrival-week priorities
- Admin order of operations
- Local-service checklist
- Charges may apply
Guidance is informational support, not legal or immigration representation. Official procedures are always decided by the French authorities.
What students say
Ratings collected from students we've helped.
4.8 / 5
Based on 1,284 student reviews
Trustpilot-style rating from students we helped
- 5-star86%
- 4-star10%
- 3-star3%
- 2-star1%
- 1-star0%
The roadmap saved my application
"I had no idea the Campus France interview came before the visa appointment. The roadmap laid out the order and I stopped guessing."
Clear, dated and actually sourced
"Every page says when it was last checked and links to the official site. That is the reason I trust it more than forum threads."
Finally an EU-specific answer
"Most sites only explain the visa route. The EU/Swiss section told me exactly what did and did not apply to me."
Budget calculator is very close
"My real spend in Toulouse landed within about €40 of the estimate. Would love more cities added."
The document checker caught two gaps
"It flagged the missing sworn translation and the accommodation proof before I booked my consulate slot."
Guidance call was worth it
"Thirty minutes on my housing file and I understood Visale, DossierFacile and what landlords actually want."
Sources & disclaimer
France Student Hub publishes general information only. It is not legal advice and does not replace an official decision from an administration, consulate or institution. Every page shows when it was last checked and links to the official source so you can verify before you act.
If a rule affects your status, confirm it with the relevant official body or a qualified professional before you act on it.